Work History 

DAHLINK FINANCIAL CORPORATION
CEO, President, Chief Operating Officer, Founder (2000 - present)

Responsible for all aspects of a privately owned corporation specializing in the purchase, management and liquidation of defaulted consumer loans and court-ordered judgments. Expert negotiator. Sourced and purchased 100+ portfolios using an initial seed investment of $3,000 to purchase over $20M in assets with 25% liquidation rate.   

  • Performed and conducted due diligence on hundreds of opportunities, dozens of third-party vendors, made cold calls - qualified prospects, met prospects, managed pipeline relationships; closed 100+ deals.

  • Analyzed data/placed bids; drafted & negotiated contracts; procured assets; processed & placed accounts with legal networks; led skip tracing and asset location research; complied with local, state and federal laws (FDCPA/GLB).

  • Established liquidation benchmarks; created financial reports, budgets, P&Ls, cash flow projections,

  • tax preparation documents, weekly reports; recorded financial transactions, paid invoices, balanced bank records, managed payroll and all aspects of the revenue cycle.

  • Created operational, marketing and promotional plans; developed promotional materials and company website; led and coordinated all trade shows and community events; planned & facilitated debt collection seminars; represented the company at trials as an expert witness.  

  • Spearheaded skip tracing, asset location, and judgment execution procedures.

CLARK C. KINGERY, P.A.
Strategy and Operations Consultant (2005 – 2012)
Paralegal, Operations Manager, Collection Manager (1998 – 2005)

Key growth agent at a Delaware-based law firm specializing in creditor’s rights and debt collection. Strategized, conceptualized and implemented growth & operational plan for the firm; within 6 months of hire exceeded benchmark set by the attorney; grew accounts under management from 50 to 2000 in 7 years, increasing firm revenue by 400%. To achieve the planned growth, devised a quality management system including practices, procedures, and training of new employees.  

  • Strategized and conceptualized growth plan for a debt-collection law firm specializing in the collection of credit card debt,         personal loans, automobile deficiency claims, student loans, unpaid rent, unpaid judgments, and delinquent commercial accounts.

  • Actively managed, maintained and analyzed accounts, tracked and processed payments, negotiated payment arrangements,   handled incoming and outgoing debt collection and judgment enforcement calls, reviewed accounts for legal action, conducted asset location and skip tracing.   

  • Drafted, processed and filed pleadings, correspondences, emails, and training manuals.

  • Consistently provided outstanding customer service while shortening the collection cycle, exceeding revenue generation goals and improving operational efficiency.

  • Interviewed, hired and trained all new employees; established standard operating procedures for all functions of the organization; and conducted ongoing training to management and staff-level personnel. 

  • Researched, proposed, designed and implemented marketing solutions to promote the firm’s professional services; created and optimized the firm’s website, developed trade show materials, brochures; participated in seminars, trade shows, and professional association events.

  • Forged and leveraged collaborative alliances with clients, vendors, Delaware court personnel, special process servers, and Sheriff’s departments.

GIGGLE ON®  
Founder, Keynote Speaker, Advocate, Author (​2007 - 2016)

Developed, promoted, planned and facilitated interactive workshops, programs, team building events, ice-breakers, classes, and keynotes through social media, one-on-one interaction, customized group workshops, and keynote speeches; served thousands of diverse clients in profit and non-profit sectors.

  • Created, developed and designed website/blog highlighting mental health advocacy, suicide prevention, stress reduction, and laughter wellness programs.

  • Developed, promoted and facilitated interactive workshops, teambuilding events, ice-breakers, classes, and keynotes; served diverse client bases in profit and non-profit sectors.

  • Designed promotional marketing materials (video, print, and social media); conceived, created and developed Word Press website, associated content, e-book, blog posts, t-shirts and magnets. 

  • Built and maintained relationships with community leaders, club officers, corporate executives, human resources personnel, event coordinators, student health liaisons, media members and volunteers.

  • Conceived “Laughter Drive” campaign; purchased and delivered over 1,500 laughter and stress reduction toys to notable organizations like Children’s Hospital of Philadelphia, Nemours, Dell Children’s Hospital, St. Jude’s Hospital, Children’s Medical Center of Dallas, CancerBWare. 

  • Conceived, coordinated, funded, facilitated and marketed a student mental health event, “Giggle On the Green”. Worked with student service organizations to conceptualize, shoot & edit a video. The project earned media from the Huffington Post.

  • Marketed, negotiated, booked, scheduled, presented and coordinated services. Some key clients and partners include:

 

                        A.I. duPont Hospital for Children 

Baltimore Air Coil 

Canine Partners for Life

CORE Group

Delaware Bar Association 

Delaware Valley Child Life Association

DuPont Company 

Helen F. Graham Cancer Center 

Mental Health Association of Delaware 

Ministry of Caring

Norwescap 

Sacred Heart Oratory

State of Delaware

Temple University

University of Delaware

Unami Middle School

Ursuline Academy

Wilmington University

Executive Chef, Restaurant Manager, Caterer, Sous Chef (1990 to 1996)

Progressed through increasingly responsible positions while financing my entire college education – from line cook to Executive Chef at restaurants, hotels and catering establishments known for Fine Dining, American, Continental, Italian and French Cuisines.         

 

  • Managed 5-50 employees with diverse backgrounds and skill levels in establishments ranging from intimate fine dining to multi-million dollar high volume operations; managed logistics for 1500 guests.

  • Assisted with the renovation, design, and work-flow of two Philadelphia restaurants.

  • Created and developed products, menus and events; purchased and maintained perishable and non-perishable food, inventory, and equipment; recruited, hired, trained and supervised staff; inspected facilities and directed repairs; interacted and served diverse customer bases; complied with food safety standards and practices.

  • Reduced labor costs by 15% through streamlined production methods, improved scheduling, training programs, and employee contests.

Technical Skills

 

Microsoft Office · QuickBooks · WordPress · JHA CRM (proprietary database) · Lexis/Nexis ·  HTML (basic)

Social Media: LinkedIn, Facebook, Twitter, Instagram, Hootsuite

Mobile/WhatsApp

T: +1-302-593-3913

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© 2019 by Christa Scalise